What Our Customers Are Saying

Very clean and professional. Rick was a big help on selecting the size of the unit and explaining any questions I had. Thanks

I think Glenway Storage is one of the best storage places around. Easy access, extremely clean facilities, well lit, no bugs, no mold, no musky orders. I highly recommend them for your short and long term storage needs.

Very easy rental, was able to do all the set up over the phone due to work restraints. Very pleased with everything. A joy to do business with

Affordable payment plans and all the workers there are nice and friendly. No hidden fees at all and everything is explained to you in the contract. Getting in and out of the facility is very easy and it is very clean inside.

Great place ..nice people

Edit: This is my third time renting a storage unit. Rick is great! Always very professional and an overall nice person. The facility is very clean and professionally managed with great security and gate access. I would highly recommend this facility for all your storage needs. This is a great storage facility. I've rented from them before and had a great experience. Then I moved all my stuff out a few months ago and realized I needed to get another storage bin because the new place was too small so Rick that works there gave me a really nice deal. Then after actually going through the stuff I realized I need a bigger storage bin and they upgraded me in the middle of the month with just a pro rated price for a bin twice the size. This place is great. Very secure with barb wire fence and 24 hour camera services and very clean. Rick is an honest person and so is the other employees. Could not ask for a better company for your storage needs.

Clean and protected

Very clean and well ran facility. No brainer using Glenway Storage.

Although I have to more things than I have room for Glenway Storage is a clean and accessible facility. You will see staff around which also makes me feel safe. If you need more space check them out ...reasonable rates and convenient ways to pay.

Rick was super helpful in getting us set up and explained everything perfectly.

I called late yesterday and left a message to be called today. Rick just hung up from me and took very good care of my needs. I am a returning customer and have been happy with Glenway Storage in the past. So far so good. I am sure I will be happy again.

Great and east experience. Rick made the experience very easy and quick.

Talked to Rick. Super helpful.

Rick and Ben were very helpful in securing a storage space at Glenway Storage. A friend who also has a storage unit at another place was AMAZED at the cleanliness, size, easy access(ramp) and true climate control. Thank you for your service. Carolyn & Lee Hughes

Great place to store your things. Very good prices.

Always a positive experience. Rick delivers excellent, personable customer service. Never had a problem. Always safe and secure storage for my travel trailer. Would recommend to anyone.

This place is reasonable and very clean. Ben was really helpful and friendly. Would highly recommend this place!!

Ben was helpful with helping me locate a storage unit and was detailed with his explanations. Also it was a very clean facility. Professional service 👌

Rick at Glenway Storage has always been very helpful and easy to work with. Today, 6/25, he helped me to be able to downsize the unit by helping me choose the size I will need in the next couple of months as my family chooses furnishings and other things left by my mothers estate. He always make the payments easy and sends email receipts promptly.

This facility provides outstanding, secure, temperature controlled storage The facility has excellent security, is lit well and spotlessly clean.

Rick did an awesome job of showing me the property and the unit I am renting. He took the time to show me to access the building and the location of loading dock for the moves in and out of the facility. The facility is secure and clean. Thanks for making the storage option so obvious. Who would want to store their belongings anywhere else.

Super clean and secure place to store just about anything. Fair pricing considering all they provide. Also, prompt attention to any needs you may have. And now 24 hour access is a plus. Thank you Glenway storage!

Super Clean, Super Safe Climate Controlled Storage. I was able to rent my unit all online at my leisure. Got a call shortly after the office opened and Rick explained where my unit was located, which gate to enter and answered all of my questions. He offered to drop the lock that I purchased off at my unit and he even precut the plastic packaging! My unit has commercial tile flooring in in, much like you would find in a hospital or school. That means my items are not directly on bare concrete (which can cause issue with water vapor over time) Access system is easy to use, and the peace of mind to know my unit has an alarm is comforting. Highly recommend Glenway Storage!

There service is amazing, I high recommend using Glenway Storage! The workers are wonderful and always helpful.

Rick and Ben are very helpful with getting my company the spaces we needed. Very informative ,very professional. i would highly recommend this facility. Thank you Rick and Ben made this easy for me

I’ve stored my things here for almost a year after a long distance move. No fuss and easy to access. I am moving again next week and planned ahead to downgrade to a smaller unit which was seamless and easy with the office team.

We were recommended by our mover to utilize Glenway, and the entire process has been great from signing up to getting in and unloading our stored...

I’ve had several storage units through here & I’ve had nothing but great experience! Rick helped us get our first unit & now he just helped me get my 6th or 7th we’re thinking 🤣 I go out of my way to come on days he’s here, he’s sooo helpful & always easy to work with. Thank you Rick!

Rick was very pleasant & helpful with my concerns pertaining to my bass boat storage. I would highly recommend anyone to Glenway Storage for they're storage needs. Clean & secure with easy access.

The older dude long white hair was cool af explained everything and really took care of me getting the 2 units I needed and the crew was the best dressed on the west side I highly recommend storing here I’m glad I choose here the professionalism was above 5 stars!

The staff is very professional, helpful, and knowledgeable. It was a great experience, I am happy and completely satisfied. If there's something not known, they report to corporate and you are provided an update in a reasonable amount of time. The facility is clean and spacious. Prices are not bad either with deals online. It'd be nice to have 24/7 access besides until 9pm. Ben was awesome!!!!

This place is pretty darn impressive. HUGE. Prices seem competitive. Security top notch. Only downfall is the access hours. Only till 9p.m. daily.

Rick was helpful and storage area is well lit.

The gentleman helping me with the rental was awesome,very friendly,very thorough with the walk thru of the payment,the unit/facility,ect... The space was exactly what we needed and the facility was very clean and well secured!!!

The facility is clean and easily accessable. I used for 3 months and never had any issues entering. Making payments is really easy by phone or on the website. Upon move out I had several phone interactions with Ben and he was extremely friendly and helpful. I would absolutely use them again.

Helpful staff, especially that Rick fellow. Helped me organize a lot whilst en route to the facility. Lot seems secure and access through the coded gate is straightforward. Thx Rick!

First class place. Very clean! Well lit and easy access!

Extraordinary service by Rick today. Very helpful and pleas asp to! A great asset to your company!

Kind, friendly, knowledgeable staff. Have never had an issue.

Rick is very helpful and great to work with. Thank you!

The place.is really clean, and the prices are really good

This is a superb storage facility and worth paying a bit more than what some of the other area competitors charge. Customer service is top notch and access is convenient & secure. I’ve had a great experience with their outdoor lot for campers as well, but their indoor storage units are especially of highest quality. If you’re looking for a trusted facility to meet all of your storage needs on the westside, Glenway Storage is the place to take your business!

Friendly staff and quick service.

We rented an outdoor spot from Glenway Storage for almost five years for our camper and couldn't have had a better experience. They were constantly upgrading and maintaining the security and grounds. We never once worried about our property being stored there. They charge fair prices and have excellent storage options. When we purchase another trailer, we will definitely be renting from them again.

Friendly staff, kinda high pricing, yet safe parking for my RV, but DO NOT prepay, as they are very slow in refunding any money, if you move out. Pay them strictly month to month.

Very clean very great nice space very professional and affordable love this 😀

Everything went smoothly.I was treated with respect.All instruction was up front and easy to understand. Thank You.

Very helpful & supportive through my process of securing a storage unit.

The facility provides for safe, secure storage for our household belongings. The units are individual alarmed. Rick provided very useful information about the facility and properly storing our items. Top notch storage facility!

Rick provided great customer service! I wasn't really sure exactly what size room I needed. Rick took the time to thoroughly explain how to determine what I needed and was even more patient as I tried to maneuver through the signing process. Thanks a bunch.

I've had the pleasure of talking to and working with Rick. He was honest,polite, and knowledge. I was able to tour the facility and was impressed by the cleanliness and security measures. All of my questions were answered and I look forward to working with him in the future. If anyone is looking to rent a storage facility I recommend renting from Glenway storage.

We just met with Rick, he was so polite, professional and thorough...he deserves a raise!! 🙂 This is my first experience in utilizing a storage unit facility and I was very impressed with the overall quality. Rick took us on a walk through, showed us the actual unit and all access points. I feel like my items will be secure and easily accessible which are the 2 points I was requiring in a unit.

Great experience. Rick was wonderful. Definitely recommend.

Rick was very helpful explained everything down to the last detail and and was all around great thank you again very much .

Very friendly ppl & also very clean & kept up with !!!! I highly reccomend this storage facility to everyone especially outdoor type of ppl as its perfect for ppl on the westside who have boats & campers !!!

Very nice and helpful staff! Facility is very cleanly and secure. Highly recommend!

Actually, just rented a large unit to store our belongings until our house is ready. We were so impressed with our entire experience. The facility is very clean and organized and makes you feel so good about leaving your valuables there. Ben was so professional and knowledgable and helped us pick the size we needed. I highly recommend this storage facility!

Great customer service! Rick was fantastic. He was able to help me get exactly what I needed without overpaying for extra space I wouldn’t use! Highly recommend!

Very helpful and patient to help me pick out the perfect spot for my RV. Thank you!

I had the opportunity to rent a unit from Glenway storage for over 5 years. During that time I got to know Rick pretty well. Rick showed compassion, professionalism,empathy and really cared. Anytime I requested something or needed something he was there to help promptly. Truly a wonderful experience. Also I was impressed by Ben.I only got to know him briefly but seems to have the same characteristics as Rick. It was a pleasure dealing these guys and am ever grateful for how they helped me and my brother. I highly recommend Glenway Storage because of my outstanding experience.

Rick was very helpful!

Rick was very helpful in getting our camper stored and dealing with paper work!

The worker was very friendly and accurate got everything done in a timely matter answered all my questions and was polite and respectful

The place was even better than I expected. The gentlemen who helped me was terrific and helped me get a spot easily accessible! Rarely do things exceed my expectations but this place did for the price!

Great experience working with Ben and Rick. Everything was completed on my out of state move via the telephone and was ready when I arrived. The facility is clean and I had ample storage. I appreciate all that they did for me during my transition to Cincinnati. I highly recommend this professional organization!

Very nice, clean, and secure storage facility. Indoor and outdoor storage.

I love the accessibility and location of this place. Clean, accommodating, and the customer service is good. I can't give it 5 stars though as some information is misleading. The website pricing and in person pricing aren't the same. It was disappointing to be told that they couldn't honor the online prices. Same company so I don't see why not. Misleading and dishonest in my opinion. There was also a free one month special advertisement at the time which they did end up honoring so I'll give them that win. Otherwise, everything else was great. Would have loved to been able to give 5 Stars.

THE STORAGE HAS ALWAYS BEEN CLEAN, SAFE AND SECURE FOR ME OVER THESE YEARS. B BLESSED

Rick was very easy to work with. We arranged payment over the phone for my storageastorage space,i was quick and efficient.

I have used this storage place for several months now and needed another unit for my Mother's things. It is always maintained and very clean. The staff is friendly and always very helpful. I feel the security is excellent but also user friendly. I would highly recommend this to friends looking to store short or long term.

I spoke with rick he was very kind and understandable . Great facility and security!

I called to rent a unit and spoke to Rick. He was very friendly and very helpful. He went over all the details with me and it was a very easy process.

GREAT facility...Rick was very attentive and genuine with his customer service and spent time addressing my questions and taking care of my concerns with the location of the perfect space for my RV (with me being a first time RV storage customer). I would highly recommend Glenway Storage for its convenient West Side location and the tremendous personalized customer service...Thanks, Rick!

Renting from Glenway Storage is SEAMLESS! The facility is spotless and very secure. On my initial visit, Ben showed me around and answered all of my questions. The day of moving in went well- Rick was there to answer all of my questions and made himself available for any needs that came up. I had to rent an additional space and Rick made it happen! Great experience! Ben and Rick are customer focused!

Very easy to work with, convenient location, secured premises. Friendly customer service associates.

It is my first time using long term storage and Rick at the office was super friendly and very helpful and made sure I was all set up and had everything I needed and left me confident that I chose the right place to store my things! Access to your unit is very easy and the building is very clean as well, definitely the right choice!

Great Facility, Very helpful staff- always happy to answer any questions. Storage facility was very nice- very clean and easily accessible, from the parking to getting items up to the unit.

Super clean facility. As a first time renter, Rick was great in explaining things and making sure I had the right size unit for my needs 🙂

Storage area is clean. People are friendly and easy to work with.

Worked in a discount for auto pay. Great company. Call Rick he will set you up.

Great experience! Very simple and easy process. Rick was kind, pleasant and professional. Very helpful too, I’ll give him 10 stars.

Rick and Ben are extremely friendly, helpful, and focused on what’s best for customers. The place is super clean and everyone seems to take pride in their work. Thank you!

Best workers clean and not dealing with the weather once inside is perfect

Very facility nice clean units, staff was very professional, very efficient.

Good rates and attentive staff. They respond to emails same day and follow up with a phone call. Outdoor storage is secure and wide enough to back trailers into. I recommend this place to all of my friends.

I like Glenway Storage very much. I'm so happy with the customer service excellent.

This place has huge storage bins.

Great place

Rick was a very helpful and friendly guy.

Management was knowledgeable, helpful and friendly. The facilities was clean and well maintained.

Great security, very clean, excellent customer service. The whole package!

Rick was very nice and friendly. He helped me choose the right size storage unit I needed. I highly recommend glenway storage.

I talked to Rick today about finding a space to accommodate parking for my 26ft truck. He was courteous and very helpful. I highly recommend Glenway Storage if your looking for clean and very secure location.

Rick was very informative, friendly and walked the area with us.

Very nice staff! Rick was wonderful to work with & always made me smile. We need more people in this world like Rick. The storage lot, was accessable at our convenience. They have cameras all over & we never worried about our property we had stored at Glenway Storage. I know we will be going back, when we need them again. Cancelling was so easy also, when we removed our property. Very reasonable rates too. Thank you! Hi Rick 😊

We were overwhelmed by a large amount of items coming from my mother's estate. The staff was truly concerned and helpful every step of the way and helped make a difficult time work out much better. The facility is extremely clean and well maintained. We are very fortunate to have something this good so close to home.

HIGHLY RECOMMEND... Rick was very helpful. Not only did he honor the internet special that expired the day before, he even attempted to show me a more affordable option that might suit my needs. Security and climate control are very important to this facility. Easy access and covered entry ways are available. Finally, if you enjoy talking baseball, especially Reds baseball, Rick is happy to engage.

This place was a great find, using reviews from Google. I'm from out of town, and need temporary storage for a 25' trailer for a short term, and this was exactly it. Without the reviews, it would have much harder to find something suitable. Rick called me back after my initial inquiry to their call center, and explained everything to me and explained my options. We were able to handle the contracts online, and he was ready to get me into their secure storage with my trailer when I arrived. With the secured gate and constant monitoring, it was the right place for my trailer.

I was thinking getting a storage is going to be hard in prices I was having a bad day.. Worker Ben made my Day he was so nice he made me full like everything am going through was going to be ok I got A wonderful deal most places try to get as much of your money as possible but he gave me deals plus There sooo.. CLEAN in Quick I was in .in out .Thank you so much ... Ben

The whole process of getting the unit was smooth and painless. I always felt my stuff in the storage unit was safe because of the slick monitoring system they employ. The site was always clean and its helpful that they have flatbed carts to move heavy items. Rick was great to work with me to extend my 6 month rental for a fair price. I'll definitively be using them again in the Fall to store my outdoor furniture.

They've kept my possessions safe at competitive rates, if not the best in the city.

Redhead great storage facilities but they were a bit far from home for us to drive.

Manager was very helpful and very detailed with rental information.

Clean place convenient location. Good customer service

Very very clean and explained everything and best prices! This is my second time renting a unit from them still a great place

The staff is very welcoming and the storage facilities are second to none. The location is excellent and the facilities are very secure.

The experience was awesome. We had come from a different storage facility that we were very unhappy with. Rick walked us through the building and answered all our questions and made sure we knew everything up front. NO surprises. I would recommend this company to everyone that asks me about it. Thanks!!!

Easy to deal with. Set up.was quick! Thanks, Glenn Brown

Every polite and they have great rates on storage plus the staff they at Glenway Storage is every helpful to get you the space or storage you need plan to be a customer for a long time until I can find a home matt

Very nice lot and at a good price

Very affordable and secure!

Awesome customer service!!! Gave me all the information upfront and answered all of my questions! Very clean and secure facility!! Super nice staff!!

Great and knowledgeable personal. Very clean and organized. Really like the pest control policy!

Did not go their

Quick, easy and painless. On site management was great.

Stuff

Clean and nice place to rent from

This is peggy salas they are clean storages, upkerp is great. Rick the gentleman i worked with was very helpful. Any time i need a storage this is where i will come back to. Thank you

Friendly and very helpful staff. Excellent customer service.

It was such a pleasant experience. Great customer service and extremely clean environment. This is definitely the place to come if you are in need of a storage unit!

It was such a pleasant experience. Great customer service and extremely clean environment. This is definitely the place to come if you are in need of a storage unit!

It was such a pleasant experience. Great customer service and extremely clean environment. This is definitely the place to come if you are in need of a storage unit!

It was such a pleasant experience. Great customer service and extremely clean environment. This is definitely the place to come if you are in need of a storage unit!

It was such a pleasant experience. Great customer service and extremely clean environment. This is definitely the place to come if you are in need of a storage unit!

It was such a pleasant experience. Great customer service and extremely clean environment. This is definitely the place to come if you are in need of a storage unit!

It was such a pleasant experience. Great customer service and extremely clean environment. This is definitely the place to come if you are in need of a storage unit!

It was such a pleasant experience. Great customer service and extremely clean environment. This is definitely the place to come if you are in need of a storage unit!

It was such a pleasant experience. Great customer service and extremely clean environment. This is definitely the place to come if you are in need of a storage unit!

Highly recommend. Just changed storage places and could not be happier with Glenway Storage! Very clean and well lighted, easy access, and very friendly staff!!

Extremely helpful, very clean, well lit, great security. They have a great loading dock- very easy in and out. There is always someone available if you have a problem. Very reasonable. So glad we found this place.

Accommodating

Very professional and knowledgeable staff. The staff of the moving company that I used mentioned that Glenway Storage was the nicest storage company they’ve seen.

Huge

•Great price on a 10x7 unit. •Very friendly staff. •All units are inside, climate controlled and it is a very clean facility. •Multiple docks to load/unload closest to your unit. •No bogus rules or gimmicks like some other storage facilities try to do, such and forcing you to buy one of their overpriced locks.

Very clean and reasonable in price. Rick, the Property Manager was very helpful in deciding what size storage unit I needed to store my stuff. Also Rick was very helpful in showing me how to lock the storage unit. Excellent service!

A couple of my family members have used Glenway Storage and recommended it to me. Efficiently run and very clean.

Excellence for parking your RV or Boat. Cheap and safe.

For all your storage needs this place has got it

This is my favorite Cancun restaurant! Great atmosphere, delicious food and the best Chili Rellenos I have found anywhere!

Glenway Storage is a trusted source to safely store my household goods with confidence.

Always professional staff and very helpful

Staff has been helpful and proactive when there was a change in auto-pay system

The storage area is clean and access is easy.

Nice location, easy access, friendly staff. I liked that I could pick my own passcode. Clean and well maintained. Price reasonable.

Great customer service. Clean and secure. Best storage around!

Fantastic storage unit , I feel very confident that all my personal belongings are safe and sound . Great company if your in transition of moving you will feel good knowing your stuff is safe

The staff are friendly. Inside storage facility is extremely clean. My belongings are safe because of the security features. I highly recommend Glenway Storage.

Great facility, very well maintained. The manager was very helpful

Easy access for our RV and they worked with me to make special accommodations for our trailer. Recommended.

Queen City storage is the best storage option I've found. Nice friendly staff great prices in a clean an secure building with 24/7 access. They offer insurance at an affordable rate. Well maintained an cared for grounds cameras threw out the building for added security. They beat EVERYWHERE else I tried by far.

I store a camper here. The lot is very clean and gated with cameras. Would recommend

Highly recommend Glenway Storage! Absolutely spotless clean, all throughout! The staff could not be more helpful and accommodating! They make it easy to do business and I am very impressed with the unit lay out. And did I mention very clean!! Meets all of our needs!

Like it. Just wish it was open later.

I would recommend this facility to anybody who is looking for a safe, secure and well managed storage solution!

We have had a great experience from day one. All of our questions were answered before we signed the contract. It took us a few weeks to get everything ready and when we were ready, it was a quick process to sign up and get our space. We use it for business storage so it is nice that the units are inside. They are always nice and helpful.

I currently have my items stored there. It Is climate controlled in very clean. Ramp in back of building to allow for easy loading and unloading.

I Have Rented My Unit For 4 + Years And Have Never Had Any Problems. They Are Always There To Help Out With Anything. I Highly Recommend Glenway Storage To All My Friends And Family !

Place is very clean, no mildew smells or mold. Rick made everything very easy and quick. A++

Great Staff and Facility

Clean, climate controlled.

Glenway storage has great customer service. Rick was great with helping me get everything squared away with my unit. He was very helpful and very approachable making this much easier on me. I am happy with my unit and love that it is has climate control. The extra security is a great feeling too!

Rick is the only thing about this business that I would give 4 stars.....the Glenway Storage ownership I would give ONE STAR.

Security is awesome!

Entire facility is climate controlled. Has loading docks with both ramp access for cars/small trucks and large truck dock access. Flatbeds available. Large aisles and clean/carpeted units.

All around great storage units. No ceilings in the units so if ultimate security is a concern be advised. Under constant surveillance though.

Rick was very patient and helpful with us. He skillfully guided us to pick the right size storage locker. He was kind enough to discuss movers who covered our area. I highly recommend Glenway Storage. Be sure to ask for Rick when you visit.

Nothing to say except good things about my experiences here. I've had storage units here a few times over the last 4 years and each time it's been a...